Privacy Policy

1. Controller

The party responsible for processing your personal data on this website is:

Michelle Münchberg, Michelle's Mutts — Dog Training, Am Tripp 5, 61250 Usingen, Hessen, Germany. Email: michellesmutts@icloud.com. Phone: +49 1522 9522500.

2. What data we collect

• Contact details you provide (name, email, phone, your dog's name and breed).
• The content of your message or enquiry.
• Booking and session details where you reserve a service.
• Technical data your browser sends automatically (e.g. IP address, date and time of access) via server log files.

3. Purposes and legal basis

We process your data to respond to enquiries and deliver our services (performance of a contract or pre-contractual steps), to operate and secure the website (our legitimate interests), and where you have given consent — e.g. for non-essential cookies, a newsletter, or photo and video use.

4. Hosting and server log files

This website is hosted by STRATO GmbH, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany. The provider processes data on our behalf under a data processing agreement. Server log files are stored for security and are deleted after 7 days.

5. Google Fonts

This site loads web fonts from Google Fonts to display text consistently. When a page loads, your browser connects to Google servers, which receive your IP address. To avoid this transfer, fonts can alternatively be self-hosted.

6. Contact form and email

When you send a message via the contact form or by email, we store your details to process your enquiry. This data is not passed to third parties and is deleted once the enquiry is fully resolved and no retention periods apply.

7. Cookies

We use essential cookies needed for the site to function. Non-essential or tracking cookies (e.g. analytics) are only set with your consent via the cookie banner. You can change your choice at any time by clearing the consent stored in your browser.

8. Photo and video recordings

Recordings made during sessions, or photos and videos used for social media or marketing, are only processed on the basis of a separate, explicit consent. This consent is obtained separately from the training contract and can be withdrawn at any time with effect for the future.

9. Storage duration

We keep personal data only as long as necessary for the stated purposes or as required by statutory retention periods (e.g. tax law), after which it is deleted.

10. Your rights

• Right of access, rectification and erasure
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a data protection supervisory authority — for us, the Hessischer Beauftragter für Datenschutz und Informationsfreiheit (Hesse, Germany)

To exercise any of these rights, contact us using the details in the Impressum.